2/10/2017  

 

 

Client Privacy Policy

The Career Transitions Center of Chicago is committed to respecting the privacy of our clients. We have developed this privacy policy to ensure that client information will not be shared with any third party. CTC will not sell or trade its clients’ personal or contact information (e-mail or mail addresses, or telephone numbers) with anyone else, nor will they send mailings on behalf of other organizations.

CTC is committed to exceptional quality and customer service.Staff and volunteers shall respect and maintain client confidentiality. CTC’s Privacy Policy controls everything we do with this data. All data collected on our website and in written forms is for the exclusive use by CTC personnel and volunteers in support of services for its clients.  Personal information will not be used for any other purpose, nor shared with others.

CTC staff, clients, board and volunteers are provided with CTC’s Client Service Agreement and Code of Conduct which describes and reinforces our commitment to privacy. This is further reinforced on CTC’s website when clients complete the online intake/application form and the alumni survey.

CTC uses client information to understand clients' needs and provide excellent service. CTC will use contact information (e-mail, telephone number and address)  and intake data of clients for these purposes only:

  • Distribute receipts for membership fees
  • Inform clients about upcoming programming, coaching, events and other activities of CTC
  • Internal analysis and record keeping
  • Evaluation of Services

To accept membership fees via check of credit card. CTC uses accredited PayPal, an online payment processing services with world-class security and data privacy policies, to accept payments. CTC does not store, nor does it have access to, your credit card information, bank account numbers, or other account data sent to those processing services.

It is our desire to not send unwanted mail or information about CTC. Please contact us if you wish to be removed from our mailing list. CTC uses www.verticalresponse.com and www.mailchimp.com to manage its email correspondence. All newsletters and donation requests include the option of unsubscribing.

If you have comments or questions about our donor privacy policy, please send us an email at ajenke@ctchicago.org or call us at (312) 906-9908.

 

 

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